Shipping policy

Last Updated: July 2026

Thank you for shopping with Vistaar Mart. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below for details about order processing, shipping, and delivery.

Order Processing

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • You will receive an order confirmation email or message once your order has been successfully placed.

Shipping Coverage

We currently ship across India.

Delivery availability may vary for certain remote or restricted locations.

Estimated Delivery Time

Estimated delivery time depends on your location.

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Areas: 5–10 business days

Please note that these are estimated delivery timelines and may vary due to unforeseen circumstances.

Shipping Charges

We offer FREE Shipping on all orders across India.

There are no additional shipping charges at checkout unless otherwise mentioned during promotional campaigns or special offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

You can use the tracking details to monitor the status of your shipment.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to factors beyond our control, including:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • High order volumes
  • Courier service disruptions
  • Government restrictions

We appreciate your patience in such situations.

Failed Delivery Attempts

Our delivery partners may make multiple delivery attempts.

If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us. Additional shipping charges may apply for reshipment where applicable.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and other details are accurate when placing your order.

Vistaar Mart is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

When contacting us, please include:

  • Your Order Number
  • Photos of the package and product
  • A brief description of the issue

This helps us investigate and resolve your concern quickly.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations across India.

Availability of COD may vary depending on your delivery PIN code.

Contact Us

For any shipping-related questions or assistance, please contact us:

Vistaar Mart

Email: vistaarmart1@gmail.com

Our customer support team will be happy to assist you with your order and shipping queries.

Thank you for choosing Vistaar Mart. We appreciate your trust and are committed to delivering a smooth and reliable shopping experience.